You will be mailed a pack of ten cards. Each card is valid for a day pass with gear rental. The cards may be shared with anyone, and never expire. We can not be responsible for lost or stolen cards. If you wish to pick up at the gym, you may purchase them at the gym, we can not hold online orders at the gym for pick up. Online orders will be mailed, NO EXCEPTIONS. Cards purchased in the gym may not be used on the day of purchase.