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Assistant Manager- Boston (all), Lincoln, RI

Posted 8/21/14

ROCK SPOT CLIMBING is currently looking to hire an ASSISTANT MANAGER for our facilities in Lincoln, RI and Boston, MA!

Job Description

The assistant manager at Rock Spot Climbing is responsible for the day-to-day operations of the facility, as well as all shift supervisors and floor staff. The assistant manager works alongside the corporate management team under the supervision of the regional operations manager.

Responsibilities will include:
Shift supervisor responsibilities, open/close the facility
Participate in hiring, firing, training, and evaluating managers/shift supervisors/floor staff under the direction of the operations manager
Oversee supervisor team, delegating gym tasks and evaluating project progress
Schedule, organize and run manager meetings
Oversee the training of floor staff/shift supervisors with assistance of floor staff trainer
Oversee the retail store to assure it is clean, organized and stocked
Make sure all cleaning tasks are done as required
Review climbing wall maintenance manual and make sure inspections are completed daily
Be able to perform all floor staff functions
Other management duties as assigned

Desired Skills and Experience:

Bachelor’s Degree
Previous management experience with employees
Experience with employee scheduling
Ability to supervise
Ability to work nights/weekends
Ability to enforce rules and regulations
Ability to handle money
Punctual and reliable
Customer service experience

Company Description

Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island. We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members. Please see our website: www.rockspotclimbing.com.

Program Manager- Boston (all), Lincoln, RI

Posted 8/21/14

ROCK SPOT CLIMBING is currently looking to hire a PROGRAM MANAGER for our locations in Lincoln, Rhode Island and Boston, MA!

Job Description
The program manager at Rock Spot Climbing will oversee all group bookings, staff, and event operations, as well as oversee the operations for the entire facility while working as the shift supervisor.  All activities shall be conducted under the direction of the regional operations manager.

Responsibilities will include:
Oversee all group/event bookings and ensure adherence to all booking and event policies
Communicate with group/event organizers to ensure a positive experience
Train floor staff and supervisors on how to effectively run a group
Follow up on past groups, seek out new group business
Promote and coordinate all Youth Program classes and events
Supervise and organize all Youth Program staff
Implement and monitor lesson plans and curriculum
Create and monitor schedules for YP classes and floor staff
Coordinate gym program schedule and enrollment, including recurring classes or events
Identify areas for growth or improvement within program schedule
Organize and promote educational programs for youth and adults
Process daily paperwork
Provide input for agenda of manager meetings
Be able to perform all shift supervisor, youth program and floor staff functions
Other management duties as assigned

Desired Skills and Experience:
Bachelor’s Degree
Previous management experience with employees
Ability to supervise
Ability to work nights/weekends
Ability to enforce rules and regulations
Ability to handle money
Customer service and sales experience
Punctual and reliable
Leads by example
Detail oriented
Organized
Outgoing, friendly personality
Previous experience with children’s birthday parties
Experience working with youth of all ages
Previous indoor rock climbing and belaying experience

Company Description
Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island.  We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members.  Please see our website:  www.rockspotclimbing.com.

Competitive Team Coach and Route Setter- RI

ROCK SPOT CLIMBING is currently looking to hire a COMPETITIVE TEAM COACH

and ROUTE SETTER for our youth climbing teams in Rhode Island!

Job Description:

Our climbing team has many strong and talented climbers who compete year round at a national level as well as many members who are new to competitive climbing. The Team Coach at Rock Spot Climbing will run weekly practice at our facilities as well as travel and coach at all USA Climbing competitions. All activities shall be conducted under the direction of the Youth Programs Director and Programs Managers.

Responsibilities will include:
Maintaining a safe, positive and productive learning atmosphere
Interacting and communicating professionally with both parents and students
Promoting Youth Program classes and events
Creating and documenting training programs and lesson plans
Explaining and demonstrating detailed technique
Providing appropriate beta to all abilities
Setting for general gym use as well as for the team
Setting routes at both Rhode Island facilities
Interacting professionally with both parents and students
Becoming certified as a USAC coach
Coaching both in the gym and at USAC competitions
Traveling to competitions and team events
Traveling to multiple Rock Spot locations
Working nights and weekends
Attending staff meetings and trainings

Desired Skills and Experience:
Outgoing, friendly personality
Youth coaching experience
Experience creating/implementing lesson plans
Strong communication skills
Experience working with youth of all ages
Ability to teach advanced climbing technique
Strong rock climbing experience, both indoors and outdoors
Ability to take initiative as well as work as part of a growing team
Ability to engage an audience
Ability to enforce rules and regulations
Detail oriented and organized
Punctual and reliable
Patient

Schedule:
The team coach will be required to work evenings and weekends, coaching at practices as well as special events and competitions.
The competitive year will require two days in PDL and two in LIN each week.
Schedules are subject to change based on class enrolments and requirements.

Immediate Benefits:
Free Membership for yourself
25% off retail store
Pro-deals for various manufacturers we carry
Free USAC membership and access to USAC events
CPR and First Aid certifications
Direct Deposit available upon request

Company Description:
Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island. We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members. Please visit our website: www.rockspotclimbing.com.

Portable Rock Wall Staff- Roger Williams Park Zoo and Mobile Wall

ROCK SPOT CLIMBING is currently looking to hire PORTABLE ROCK WALL STAFF for our portable rock walls with locations at Roger Williams Park Zoo and our mobile rock wall!!

Job Description

The rock wall staff will travel to various locations with our portable rock wall. They will belay for climbers of all ages and and monitor for safety at the location under the supervision of a rock wall driver or lead rock wall staff.

Desired Skills/Experience:
High School Diploma or equivalent
Previous experience working with Rock Walls, indoor climbing, challenge course, or equivalent.
Belay experience certified through Rock Spot Climbing
Previous experience working with groups, especially children
Experience in customer service
Ability to work long periods of time in various weather conditions
Punctual, flexible, and the ability to work under pressure
Outgoing, friendly personality

Responsibilities will include:
Assist in the set-up & take-down of the Portable Rock Wall
Assist the Rock Wall Driver in maneuvering the Portable Rock Wall
Belaying participants of all ages
Extensive customer/participant interaction
Harnessing participants
Some data entry as required
Ability to work at least 1 regularly scheduled weekend day

Compensation:
Pay determined by experience:
$9 per hour starting pay.
Complimentary Rock Spot Climbing membership
Staff discounts

Hours to be determined, approximately 14-35/hrs. a week.

Seasonal position: Rock Wall at the Zoo runs weekends through May, and 7 days a week Memorial Day (5/26/14) through Labor Day (9/1/14), 10am to 5pm. Other hours may be available based on need. The Mobile Wall operates mostly on weekends (with occasional weekdays and evenings) as events are scheduled.

Email Taylor at T.Thorp{at}RockSpotClimbing.com or apply at the gym.

Company Description
Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island. We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members.

Shift Supervisor- All Locations

Posted 3/17/14 ROCK SPOT CLIMBING is currently looking to hire a SHIFT SUPERVISOR for our facility in Peace Dale, Rhode Island!!

Job Description

The shift supervisor at Rock Spot Climbing will oversee all aspects of the day to day operations of the gym as a supervisor on duty. All activities shall be conducted under the direction of the operations manager.

Responsibilities will include:
Opening/closing the facility
Checking the facility for safety/cleanliness issues
Checking in/accepting payment from customers
Selling services, memberships, and retail items
Counting registers at the beginning and end of all shifts
Supervising and organizing all floor staff
Maintaining a safe, positive and productive atmosphere
Provide excellent customer service in person or over the phone
Conduct initial group bookings under the supervision of the group booking manager
Process daily paperwork
Be able to perform all floor staff functions
Provide input for agenda, and attend supervisor meetings
Other management duties as assigned (e.g., assistant retail supervisor, assistant marketing supervisor)

Desired Skills and Experience:

Bachelor’s Degree
Previous indoor rock climbing and belaying experience
Previous supervisory experience
Detail oriented and organized
Punctual and reliable
Customer service and sales experience
Outgoing, friendly personality

Company Description

Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island. We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members.

Floor Staff (Lincoln, Boston-Dedham)

The floor staff at Rock Spot Climbing will work to ensure a safe and fun environment for our customers through instruction and group facilitation under the supervision of a shift supervisor.

Responsibilities will include:
Belaying for groups of climbers of all ages
Evaluating belayer competence through belay tests
Instructing new climbers on the safe use of automatic-belay devices and bouldering safety
Instructing on proper belay/safety technique through belay lessons
Monitoring the gym floor to ensure the safety of all customers
Cleaning tasks as necessary
Route maintenance tasks as necessary (e.g., Changing tape, tightening holds etc.)

Desired Skills and Experience:
High school Diploma or equivalent
Punctual and reliable
Previous indoor rock climbing and belaying experience
Safety conscious
Previous experience working with children
Customer service and sales experience
Outgoing, friendly personality

pdf Rock Spot Job Application
Applicants should apply in person with a completed application and resume.
Rock Spot Climbing is an Equal Opportunity Employer

Youth Program Instructor (All Locations)

The Youth Program Instructors at Rock Spot Climbing will run weekly classes and special programming for youth at the facilities. All activities shall be conducted under the direction of the Director of Youth Programs and the Operations Manager.

Responsibilities will include:
Maintaining a safe, positive and productive learning atmosphere
Committing to a 12 week class schedule
Interacting professionally with both parents and students
Implementing and monitoring lesson plans and curriculum
Managing the flow of activities/learning during class as well as from week to week
Teaching hard skills (belaying and knots) as well as technique on the wall
Adapting and modifying lessons based on the needs of the students
Functioning as part of a team
Being able to perform all floor staff functions

Desired Skills and Experience:
Outgoing, friendly personality
Schooling in education, recreation, or a related field
Previous indoor rock climbing and belaying experience
Experience teaching/coaching a hands on skill or sport
Experience working with youth of all ages
Experience creating or implementing lesson plans
Ability to work nights/weekends
Ability to engage an audience
Ability to enforce rules and regulations
Detail oriented and organized
Punctual and reliable
CPR and First Aid (or willing to acquire)

Rock Spot Job Application
Applicants should apply in person with a completed application and resume.
Rock Spot Climbing is an Equal Opportunity Employer