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REGIONAL MARKETING ASSISTANT- Boston (both locations)

ROCK SPOT CLIMBING is currently looking to hire REGIONAL MARKETING ASSISTANT for our facilities in South Boston and Boston-Dedham!!

Job Description

The marketing assistant at Rock Spot Climbing will implement the marketing plan designed by the marketing director for an individual facility while working as the shift supervisor.  All activities shall be conducted under the direction of the marketing director and operations manager.

 

Responsibilities will include:

Maintain staff photo board
Maintain community bulletin board
Print and post announcements and advertisements throughout the facility
Outreach and securing partnerships
Work with Programs Managers to promote their events and classes to the Rock Spot community
Generate content for social media and e-newsletters
Represent Rock Spot Climbing at area events, expos and fairs
Shift supervisor shifts, open/close the facility
Be able to perform all shift supervisor functions
Be able to perform all floor staff functions
Provide input for agenda of manager meetings
Other management duties as assigned
Desired Skills and Experience:
Bachelor’s Degree
Previous indoor rock climbing and belaying experience
Previous supervisory experience
Detail oriented and organized
Punctual and reliable
Customer service and sales experience
Outgoing, friendly personality

Company Description

Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island.  We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members.  Please contact Kat at K.Waterhouse@rockspotclimbing.com with your resume and cover letter if interested.

Program Manager- Boston-Dedham

Posted 8/21/14

ROCK SPOT CLIMBING is currently looking to hire a PROGRAM MANAGER for our location in Boston-Dedham, MA!

Job Description
The program manager at Rock Spot Climbing will oversee all group bookings, staff, and event operations, as well as oversee the operations for the entire facility while working as the shift supervisor.  All activities shall be conducted under the direction of the regional operations manager.

Responsibilities will include:
Oversee all group/event bookings and ensure adherence to all booking and event policies
Communicate with group/event organizers to ensure a positive experience
Train floor staff and supervisors on how to effectively run a group
Follow up on past groups, seek out new group business
Promote and coordinate all Youth Program classes and events
Supervise and organize all Youth Program staff
Implement and monitor lesson plans and curriculum
Create and monitor schedules for YP classes and floor staff
Coordinate gym program schedule and enrollment, including recurring classes or events
Identify areas for growth or improvement within program schedule
Organize and promote educational programs for youth and adults
Process daily paperwork
Provide input for agenda of manager meetings
Be able to perform all shift supervisor, youth program and floor staff functions
Other management duties as assigned

Desired Skills and Experience:
Bachelor’s Degree
Previous management experience with employees
Ability to supervise
Ability to work nights/weekends
Ability to enforce rules and regulations
Ability to handle money
Customer service and sales experience
Punctual and reliable
Leads by example
Detail oriented
Organized
Outgoing, friendly personality
Previous experience with children’s birthday parties
Experience working with youth of all ages
Previous indoor rock climbing and belaying experience

Company Description
Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island.  We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members.  Please see our website:  www.rockspotclimbing.com.

Shift Supervisor- All Locations

Posted 3/17/14 ROCK SPOT CLIMBING is currently looking to hire a SHIFT SUPERVISOR for our facility in Peace Dale, Rhode Island!!

Job Description

The shift supervisor at Rock Spot Climbing will oversee all aspects of the day to day operations of the gym as a supervisor on duty. All activities shall be conducted under the direction of the operations manager.

Responsibilities will include:
Opening/closing the facility
Checking the facility for safety/cleanliness issues
Checking in/accepting payment from customers
Selling services, memberships, and retail items
Counting registers at the beginning and end of all shifts
Supervising and organizing all floor staff
Maintaining a safe, positive and productive atmosphere
Provide excellent customer service in person or over the phone
Conduct initial group bookings under the supervision of the group booking manager
Process daily paperwork
Be able to perform all floor staff functions
Provide input for agenda, and attend supervisor meetings
Other management duties as assigned (e.g., assistant retail supervisor, assistant marketing supervisor)

Desired Skills and Experience:

Bachelor’s Degree
Previous indoor rock climbing and belaying experience
Previous supervisory experience
Detail oriented and organized
Punctual and reliable
Customer service and sales experience
Outgoing, friendly personality

Company Description

Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island. We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members.

Floor Staff (Lincoln, Boston-Dedham)

The floor staff at Rock Spot Climbing will work to ensure a safe and fun environment for our customers through instruction and group facilitation under the supervision of a shift supervisor.

Responsibilities will include:
Belaying for groups of climbers of all ages
Evaluating belayer competence through belay tests
Instructing new climbers on the safe use of automatic-belay devices and bouldering safety
Instructing on proper belay/safety technique through belay lessons
Monitoring the gym floor to ensure the safety of all customers
Cleaning tasks as necessary
Route maintenance tasks as necessary (e.g., Changing tape, tightening holds etc.)

Desired Skills and Experience:
High school Diploma or equivalent
Punctual and reliable
Previous indoor rock climbing and belaying experience
Safety conscious
Previous experience working with children
Customer service and sales experience
Outgoing, friendly personality

pdf Rock Spot Job Application
Applicants should apply in person with a completed application and resume.
Rock Spot Climbing is an Equal Opportunity Employer

Youth Program Instructor (All Locations)

The Youth Program Instructors at Rock Spot Climbing will run weekly classes and special programming for youth at the facilities. All activities shall be conducted under the direction of the Director of Youth Programs and the Operations Manager.

Responsibilities will include:
Maintaining a safe, positive and productive learning atmosphere
Committing to a 12 week class schedule
Interacting professionally with both parents and students
Implementing and monitoring lesson plans and curriculum
Managing the flow of activities/learning during class as well as from week to week
Teaching hard skills (belaying and knots) as well as technique on the wall
Adapting and modifying lessons based on the needs of the students
Functioning as part of a team
Being able to perform all floor staff functions

Desired Skills and Experience:
Outgoing, friendly personality
Schooling in education, recreation, or a related field
Previous indoor rock climbing and belaying experience
Experience teaching/coaching a hands on skill or sport
Experience working with youth of all ages
Experience creating or implementing lesson plans
Ability to work nights/weekends
Ability to engage an audience
Ability to enforce rules and regulations
Detail oriented and organized
Punctual and reliable
CPR and First Aid (or willing to acquire)

Rock Spot Job Application
Applicants should apply in person with a completed application and resume.
Rock Spot Climbing is an Equal Opportunity Employer